2017 #SMSociety Theme: Social Media for Social Good or Evil

Our online behaviour is far from virtual–it extends our offline lives. Much social media research has identified the positive opportunities of using social media; for example, how people use social media to form support groups online, participate in political uprising, raise money for charities, extend teaching and learning outside the classroom, etc. However, mirroring offline experiences, we have also seen social media being used to spread propaganda and misinformation, recruit terrorists, live stream criminal activities, reinforce echo chambers by politicians, and perpetuate hate and oppression (such as racist, sexist, homophobic, and anti-Semitic behaviour).

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Sunday, July 30 • 11:01 - 12:30
Comparing Civility And Inclusiveness Of E-Discussion Forum And Radio Talk Platform [WIP]

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Authors: Shreenita Ghosh and Ritomaitree Sarkar

Abstract: This study examines the user comments of radio talk show call-ins and the shows’ corresponding digital discussion forums comments of NPR’s show ‘OnPoint’. While both media platforms are anonymous and moderated rigorously by NPR staff, the nature and content of the comments in both are vastly different. A frequency analysis followed by critical discourse analysis of the content suggests that the percentage civility of the content in both media, when measured through Papacharissi (2004) coding scheme, is very similar. However, the study shows difference in inclusivity, variety in content and degree of incivility. The study further hints that the role of moderator, the role of screener, and lastly the difference in the location of time gap or time lag between the generation of content and the public release of content in final form may be possible reasons that contribute to the difference in nature of interaction in the two ‘faceless’ mediated discursive spaces.

Sunday July 30, 2017 11:01 - 12:30 EDT
TRS 1-075 - 7th Flr Ted Rogers School of Management, Ryerson University 55 Dundas Street West, Toronto, ON M5G 2C9

Attendees (7)